Terms of service
Terms of Service
Last Updated: 01.06.2026
Welcome to Phagun. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. About Us
Phagun is operated by Phagun Lifestyle Private Limited, a company registered in India. Throughout this website, the terms “we”, “us”, and “our” refer to Phagun.
By visiting our site and/or purchasing products from us, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Returns & Exchange Policy.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information provided by you is accurate and complete.
- You are legally capable of entering into binding contracts.
3. Product Information
We strive to ensure that all product descriptions, images, prices, and specifications are accurate.
However:
- As many of our products are handcrafted, handwoven, hand-painted, or artisan-made, slight variations in colour, weave, texture, motif placement, embroidery, or finish may occur.
- Such variations are not defects and are part of the unique character of handcrafted textiles.
- Colours may appear differently across screens and devices.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. AI-Assisted Visualisation
Some product images on our website may use AI-assisted visualisation to demonstrate how a saree may appear when draped.
We make every effort to ensure that the saree's colour, motifs, borders, pallu design, and overall appearance are represented as accurately as possible. Customers are encouraged to refer to product photographs and descriptions for detailed product information.
5. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR).
We reserve the right to:
- Modify prices without prior notice.
- Refuse or cancel orders in cases of pricing errors or suspected fraudulent activity.
- Limit quantities purchased per customer, household, or order.
Payment must be successfully completed before an order is processed.
6. Order Acceptance
Receipt of an order confirmation does not constitute acceptance of the order.
We reserve the right to:
- Refuse any order.
- Cancel an order due to stock unavailability.
- Cancel orders suspected to be fraudulent.
- Cancel orders containing incorrect pricing or product information.
If payment has already been made, any approved refund will be processed to the original payment method.
7. Shipping
Shipping timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or unforeseen operational circumstances.
Detailed shipping information is available in our Shipping Policy.
8. Returns and Exchanges
Returns and exchanges are governed by our Returns & Exchange Policy.
Customers are advised to review the policy carefully before placing an order.
9. Intellectual Property
All content on this website, including:
- Logos
- Brand assets
- Product descriptions
- Graphics
- Images
- Website design
- Text and content
is the property of Phagun Lifestyle Private Limited and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Interfere with website security or functionality.
- Upload harmful software, viruses, or malicious code.
- Attempt unauthorized access to our systems.
- Misrepresent your identity or personal information.
11. Limitation of Liability
To the maximum extent permitted by law, Phagun shall not be liable for:
- Indirect or consequential losses.
- Loss of profits, revenue, or business opportunities.
- Delays caused by third-party service providers.
- Temporary interruptions of website availability.
Our total liability in relation to any order shall not exceed the amount paid for that order.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Force Majeure
We shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, transportation disruptions, or technological failures.